Shipping policy

At Ladleon, we understand that receiving your order quickly and safely is an important part of your shopping experience.

We carefully prepare each decorative cushion, plush toy pillow, and pillow cover before shipment.


1. Processing Time

Orders are generally processed within:

1–3 business days

after payment confirmation.

Orders placed during holidays, promotions, or high-volume periods may require additional processing time.


2. Shipping Service

We provide shipping services to eligible locations within the United States.

Customers will receive shipping confirmation information after their order has been dispatched.


3. Shipping Fees

We offer:

Free Standard Shipping

For orders below the minimum free-shipping requirement:

  • Orders under $10 will be charged a shipping fee of $5.99 USD.

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.


4. Delivery Time

Estimated delivery times may vary depending on:

  • Destination
  • Carrier processing
  • Weather conditions
  • Holiday periods
  • Unexpected transportation delays

Delivery estimates are not guaranteed delivery dates.


5. Tracking Information

Once your order ships, tracking information may be provided through your order confirmation email.

Customers should ensure shipping information is accurate before completing checkout.


6. Lost or Delayed Packages

If your package is delayed or appears lost, please contact us:

Email: [email protected]

We will work with available shipping information to assist you.