Privacy policy

Familial Dysautonomia (FD) Foundation, Inc. (“Ladleon,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors and customers who use our website.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit:

https://www.ladleon.cyou/

By accessing or purchasing from our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information, including:

Personal Information

This may include:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment-related information processed through secure payment providers

Order Information

We may collect:

Products purchased
Order history
Transaction details
Customer service communications

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Website usage information
Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

Process and fulfill customer orders
Deliver purchased products
Provide customer support
Communicate order updates
Improve website performance
Prevent fraudulent transactions
Maintain website security
Provide information about products and services when permitted

3. Payment Security

We do not directly store complete payment card information.

Payments are processed through secure third-party payment providers that use industry-standard security measures designed to protect financial information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember customer preferences
Improve website functionality
Analyze website traffic
Enhance shopping experiences

Customers may adjust browser settings to refuse cookies; however, some website features may not function properly.

5. Sharing of Information

We may share information only when necessary, including with:

Payment processors
Shipping and delivery providers
Website hosting providers
Technology service providers
Legal authorities when required by law

We do not sell customers’ personal information for unrelated commercial purposes.

6. Data Protection

We maintain reasonable administrative, technical, and organizational safeguards designed to protect customer information from unauthorized access, misuse, or disclosure.

However, no online transmission method can be guaranteed to be completely secure.